Payne Transportation is committed to being a leader in the transportation industry. As we continually work toward that goal, we have implemented a new system of document imaging/storage that improves efficiencies on processing paperwork to our customers.
This new system allows us on demand access to all invoices, proof of delivery, customs documentation, trip sheets, expense sheets etc. to quickly respond to customers, auditors, and drivers should there be any questions about a load.
The first step to making this system work is our drivers, therefore, we are asking for the following:
- Every sheet of a load must be marked with the FREIGHT BILL #
- Paperwork MUST be turned in to a terminal, sent Transflo or e-mailed to pod@paynetransportation.com within 48 HOURS of DELIVERY. Yes 48 HOURS.
We can no longer bill and wait for paperwork to come in at month end – the system will send out the invoice with no POD and not match up paperwork received after the fact that we have done manually. Customers do not typically pay without a proof of delivery.
Therefore, if we are unable to bill the customer during the month because we do not have the paperwork, we will also be unable to pay the driver (except where we advance split trips upon request only).
Start today – Transflo your paperwork and have fewer headaches with your pay!
Thank you,
Pauline Wiebe Peters, CGA
VP – Finance & Administration
